Billing Terms & Conditions

These Billing Terms & Conditions set out how payment works when you order from PARLOR XXIV. They sit alongside our Terms of Service, Shipping Policy and Refund & Return Policy.

Accepted payment methods

We accept major credit and debit cards, along with Shop Pay, Apple Pay and Google Pay. The full list of methods available to you is displayed at checkout before you pay. We do not accept payment by cash, check, cryptocurrency or bank transfer.

Currency

All prices on this site are shown and charged in United States dollars (USD). If your card is issued in another currency, your bank sets the conversion rate and may add its own fee. That fee is charged by your bank, not by us, and does not appear on your order total.

When you are charged

Payment is taken in full at the time you place your order. An order is not confirmed and is not prepared for dispatch until payment has cleared. If a payment is declined, the order is not placed.

Taxes

Any sales tax that applies to your order is calculated and shown at checkout, before you pay. The total you confirm at checkout is the total you are charged. Because we ship within the United States only, no import duties apply to your order.

Shipping charges

Shipping is complimentary on every order, with no minimum and no surcharge added at checkout.

Secure payment

Our checkout runs over an encrypted connection and payments are handled by our authorised payment providers. Your full card number is never visible to us and is never stored on our systems.

Order confirmation

As soon as your payment is accepted, you receive a confirmation email with your order number and a full breakdown of what you paid. If it has not arrived within an hour, check your spam folder and then write to us.

How refunds are paid

Refunds are issued to the original payment method used for the order, and are governed by our Refund & Return Policy. We cannot refund to a different card, in cash or by bank transfer.

Failed and duplicate payments

If a payment fails, no order is created. Your bank may still show a temporary authorisation hold, which is released automatically, usually within a few business days. If you believe you have been charged twice, email us with your order number and we will resolve it.

Pricing errors

Prices may change without notice. If an item is listed at an obviously incorrect price, we may cancel the order and refund you in full before it ships.

Fraud prevention and chargebacks

We may hold or cancel any order we believe to be fraudulent or unauthorised, and we may ask you to verify your identity before we ship. If something is wrong with your order, please write to us first. We settle almost everything by email within a day, and it is faster for you than a chargeback.